Buy Now, Pay Later with Sezzle

    Item has been added

    Get 20% off!arrow_drop_up

    Refund Policy

    Refund Policy

    Thank you for choosing Hairbyshonae. We're committed to ensuring the satisfaction of our valued customers. While we don't offer refunds, we understand things happen. 


    Damages and issues:

    Please inspect your order upon reception and contact us immediately at if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


    One-on-One Assistance:

    • If you're experiencing challenges or not seeing the results you expected, please don't hesitate to reach out. We offer one-on-one assistance to ensure you're using the products correctly and to address any concerns you might have.
    • Our experts are here to guide you through best practices, application techniques, and more to make the most out of your HBS products.

    Contact Us:

    • For questions, one-on-one assistance, or any other queries, please contact our Customer Service Team at 

    Thank you for your understanding and trust in Hair By Shonae the brand. We're dedicated to helping you achieve your hair goals.